This privacy notice was created May 2018 and will be renewed annually.
At Lady Bakewell Park, we love our customers and value your privacy strongly, and hope to maintain your trust in us when visiting our website and ordering our products.
Cookies are small data files placed on computers or other devices as you browse this website (and most others). Cookies “remember” when your computer visited our website, and they are useful for us to help make your online shopping experience easier to navigate.
The type of information that we collect via cookies is what pages were viewed, products purchased and your journey around the site.
You can disable cookies via your settings on your device at any time
When someone visits our website, we use a third party service - Google Analytics - to collect standard log in information and visitor behaviour patterns.
This is to help us understand how much traffic each part of the site gets, which helps us to tailor our business to our customers needs. This information is processed in such a way that is completely anonymous for the website visitor.
We do not allow Google to discover the identities of anyone visiting our site.
We do not hold your data for the purpose of a mailing list.
Personal information such as email address, name and postal address are stored within your order history on our website which is hosted by Squarespace.
The same information is also held within your order, on our accounts software which is Xero.
Most payments are processed via Stripe.
Some payments are processed via Apple Pay.
Some payments are processed via Paypal.
We use a courier service, APC Overnight couriers, as well as Royal Mail, to deliver your parcels to you. They see your name and address only on packages, and the courier tracking system has a history of orders which would also include your name and address.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Please email firstname.lastname@example.org for any further information on this.